Support

Help with the Neutron AI platform, native app, APIs, SDKs, MCP tools, accounts, and data controls.

Get help

Email the Neutron AI team with the account email, app version, device model, and a concise description of the issue. Never include passwords, one-time codes, API tokens, private keys, or raw sensitive memory content.

Email support

Documentation

Use the product documentation for authentication, SDKs, Nuclei, scoped memory, Consequence decision support, provider integrations, and local development.

Open documentation

Accounts and data

You can delete a workspace from Workspace settings. Deleting the final workspace also deletes the platform account. For privacy questions or help with an account you cannot access, email support from the address associated with the account.